Who are we? We are POP ISLAND, S.L., and we process your data as the Data Controller. This means we take responsibility for how your personal data is used and protected.
What do we use your data for? We use the data you provide us online or through any other medium to handle your inquiries and suggestions, provide requested services, and send you personalized communications to which you have subscribed.
Why do we have it? We are lawfully entitled to process your data for various reasons. When you complete a form or send an email asking a question or making a suggestion, we have a legitimate interest in addressing it. Contractual performance and express consent also apply where relevant.
Who do we share your data with? We will only share data with collaborating companies necessary to fulfill received requests and provide our services or products, banking institutions, and legally mandated public bodies. Under no circumstances do we sell your data to third parties.
What rights do you have? You have the right to access, rectify, or erase your personal data. You also have the right to object to our use of data you previously authorized, request data portability, limit processing, and not be subject to automated individual decisions.
In processing your personal data, we apply the following core principles to guarantee the highest level of protection:
Principle of lawfulness, fairness, and transparency: We will always require your consent to process your personal data for one or several specific purposes, about which we will inform you beforehand with complete transparency.
Principle of data minimization: We only request data that is strictly necessary in relation to the purposes for which it is collected. The absolute minimum possible.
Principle of storage limitation: Data will be kept for no longer than necessary for the purposes of processing. Depending on the purpose, we will inform you of the corresponding retention period. For subscriptions, we periodically review our lists and remove inactive records.
Principle of integrity and confidentiality: Your data will be processed in a manner that ensures appropriate security and guarantees confidentiality. We take all necessary precautions to prevent unauthorized access or misuse of user data by third parties.
In this Privacy Policy, you will find detailed information about how we process the personal data of our clients, suppliers, users, and anyone who communicates with us across any channel (online form, telephone, email, or in person).
We like to be transparent about what we do with your personal data so that you understand the implications of how it is used and the rights you hold. For this reason, we keep our Privacy Policy, Legal Notice, and Cookies Policy updated, all of which are available on this website.
POP ISLAND, S.L. is committed to complying with all applicable personal data protection legislation. In accordance with the General Data Protection Regulation (GDPR - Regulation EU 2016/679) and the Spanish Organic Law 3/2018 (LOPDGDD), POP ISLAND, S.L. informs users and data subjects of the following:
The Data Controller responsible for processing your data is POP ISLAND, S.L.:
| Field | Details |
|---|---|
| Identity | POP ISLAND, S.L. – Tax ID (NIF): B76018878 |
| Address | Calle Malteses 16, 1º, 35002 – Las Palmas de Gran Canaria (Las Palmas), Spain |
| Telephone | +34 928 38 13 39 |
| Website | www.pophouse.com |
| info@pophouse.com |
POP ISLAND, S.L. informs users that data provided while browsing our website, filling out data collection forms, or sending emails will be processed by POP ISLAND, S.L. and recorded in the Register of Processing Activities managed by POP ISLAND, S.L. in accordance with the GDPR.
At www.pophouse.com, we process data from website users and third parties who maintain relationships with us. To make it easy to understand, we have categorized the purposes, data collected, and lawful bases according to the relationship you hold with POP ISLAND, S.L.:
2.1. Website Users
What data do we collect from website users?
a) Form submissions: Identification data (first and last name, phone number, postal address, and email address) and details relating to the request.
b) Newsletter / Marketing subscribers: Identification data (first and last name, email address).
c) Registered platform users: Identification data (first and last name, postal and email address, telephone number, billing address).
d) Website browsing: Data collected via cookies and Google Analytics.
For what purposes will we process your personal data?
When you accept our Privacy Policy, you authorize us to use your personal data for the following:
Sending requested information and delivering services requested via website forms.
Organizing, communicating, and hosting events or similar activities.
Conducting statistical studies to evaluate the success of marketing campaigns or acquisition channels (used strictly internally for statistical analysis).
Sending commercial communications regarding offers, activities, and promotions of POP ISLAND, S.L. and related industry sectors that may be of interest by conventional or electronic means, provided you have checked the opt-in box.
How do we obtain your data?
Through forms completed by the website user (contingent upon accepting this Privacy Policy via the designated checkbox).
Browsing data is collected via cookies accepted upon your first visit to www.pophouse.com.
What is the lawful basis for processing your data?
Express consent (Article 6.1.a GDPR): Granted by filling out forms and checking boxes to receive commercial communications, offers, and promotions. Consent can be revoked at any time without affecting the lawfulness of prior processing.
Legitimate interest: Profiling website browsing and identifying preferences through cookie installation.
Execution of a contract or pre-contractual measures: When making a request or inquiry regarding services offered by POP ISLAND, S.L.
2.2. Clients
What data do we collect from clients?
a) Forms: Identification data (first and last name, phone number, postal and email address) and request details collected online at www.pophouse.com or physically at our office.
b) Contracts & Estimates: Data obtained through formal quotes, budgets, and signed contracts.
How do we obtain your data?
Online clients: Forms requesting information, estimates, orders, or checkout completion on our e-commerce site.
In-person clients: Client onboarding forms, budget acceptance, and signed contracts.
For what purposes will we process your personal data?
Facilitating information regarding offers and services, and fulfilling contract obligations.
What is the lawful basis for processing your data?
Performance of a contract / pre-contract: Necessary to manage and deliver the requested service or product.
Consent: For newsletter distribution, commercial communications, and blog management (revocable at any time).
Legitimate interest: Sending exclusive promotions, news updates tailored to your profile, and customer satisfaction surveys.
2.3. Job Applicants and Candidates (Models)
What data do we collect from applicants?
a) 'Work with Us' / Casting forms: Identification data (first and last name, age, city of residence, height, telephone number, email address, and social media handles), academic and employment background, and attached documents/photos submitted by the candidate (e.g., #SerModelo or #SerKids forms).
How do we obtain your data?
Submission of a CV, completing #SerModelo or #SerKids application forms at our premises, or submitting online forms on our website.
For what purposes will we process your personal data?
Personal data provided by candidates is used exclusively for active or future recruitment and selection processes within our job/casting bank.
What is the lawful basis for processing your data?
Consent: Expressed by submitting your profile, photos, and CV on POP ISLAND, S.L.'s website to participate in current or future selection processes until you object to such processing.
2.4. Social Media Contacts
What data do we collect?
Identification data available on your social media profile. POP ISLAND, S.L. will not request data beyond what you have publicly included in your profile.
For what purposes will we process your personal data?
Answering and managing your inquiries or requests, and interacting with you as part of our follower community.
What is the lawful basis for processing your data?
Performance of a contract / pre-contract: Linked to your acceptance of the respective social media platform's privacy policy:
YouTube / Google Privacy Policy
Note on International Data Transfers: Google and US-based social media tools involve international data transfers. In compliance with CJEU Judgment C-311/18 (Schrems II) of July 23, 2020, appropriate safeguards under Article 46 et seq. GDPR are implemented, including user consent via cookie banners and checkboxes. Cookie consent records and IP addresses are stored for one year for legal verification.
3.1. Website Users: Consent-based data is kept while relevant and until consent is revoked. Legitimate interest data is retained for the duration linked to the collection purpose. Contractual data is kept while the contract is active plus statutory retention periods. Cookie IP address logs are kept for 1 year.
3.2. Clients: Consent-based data is kept until consent is revoked. Contractual and legal obligation data is retained for the duration of the contractual relationship and statutory limitation periods thereafter (subject to legal blocking provisions).
3.3. Job Applicants & Candidates (Models): Kept while the specific selection process is active. Unsolicited CVs or applications for future vacancies are stored for a maximum of 1 year, after which they are deleted/destroyed unless updated or extended by the applicant.
3.4. Social Media Contacts: Retained as long as you remain connected with POP ISLAND, S.L. on the platform ('likes', 'follows', or 'friends'). Profile updates or restrictions must be managed directly by you on the platform.
Age Limit: Only individuals over 14 years of age may provide personal data through our website and email. Minors under 14 require verifiable consent from parents or legal guardians.
Accuracy: Users guarantee that all provided data is truthful, complete, and accurate.
Mandatory Fields: Fields marked with an asterisk (*) or labeled "required" are mandatory. Refusal to supply mandatory fields will prevent us from providing the requested service.
Third-Party Data: If you provide personal data belonging to third parties, you declare that you have obtained their prior explicit consent and informed them of this policy.
Personal data will not be transferred to third parties unless required by law or necessary to fulfill your request. Recipients may include:
Group companies.
Public Administrations and Authorities (Tax, Labor, and Social Security bodies).
Data Processors (fraud detection/prevention services, IT & cloud providers, customer support, marketing agencies, and courier/logistics services).
www.pophouse.com is hosted in Germany (European Union / EEA), complying with Articles 46 and 47 of the GDPR. No international transfers take place through direct website hosting.
Where third-party cloud services (e.g., Google, Microsoft) involve data transfers outside the EEA, POP ISLAND, S.L. ensures compliance through Standard Contractual Clauses (SCCs) and mechanisms under Articles 46 and 49 GDPR.
POP ISLAND, S.L. NEVER sells user personal data to third parties.
You have the right to:
Access your personal data.
Rectify inaccurate or incomplete data.
Request Erasure (Right to be forgotten) when data is no longer necessary.
Object to data processing based on legitimate interest or direct marketing.
Request Restriction of processing under legal conditions.
Data Portability in a structured, standard electronic format.
Not be subject to automated decision-making.
Revoke previously granted consent at any time.
How to exercise your rights:
Send a written request specifying the right you wish to exercise, accompanied by a copy of your official identity document (ID/Passport) to:
Postal Address: POP ISLAND, S.L., Calle Malteses 16, 1º, 35002 – Las Palmas de Gran Canaria (Las Palmas), Spain
Email: info@pophouse.com
POP ISLAND, S.L. will respond within 1 month of receipt (extensible by 2 months for complex requests). You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
Our website is hosted with Digital Ocean in Germany (EU), utilizing advanced technical and organizational security measures. All communications and data transmissions across the platform are encrypted using standard SSL/TLS protocols.
POP ISLAND, S.L. is not responsible for the privacy practices, policies, or cookie usage of external third-party websites linked from our website.
Data Protection Legal Summary
POP ISLAND, S.L. complies with current legislation: Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD), and Law 34/2002 (LSSI-CE).
To exercise your rights, contact: info@pophouse.com.
Date: July 07, 2022 | Version: V.1.0